Learn how to download, log in, and reset your password for the foundU Employee App on your mobile device!
The foundU Employee App is a handy tool that allows you to quickly action a wide range of tasks straight from your mobile device. This can include:
- Checking your shifts and payslips
- Setting your availability
- Applying for leave
- Updating your personal, financial and tax details
However, before downloading the app, it is best to ensure your device is compatible. For more information, please refer to our article here.
Downloading the Employee App
If you have not already downloaded the foundU Employee App, it is available for download on your mobile device via the App Store or Google Play.
To download the app on an iPhone:
- Open your App Store.
- Search for 'foundU'.
- Select the foundU Employee App to download.
To download the app on Android:
- Open the Google Play Store.
- Search for 'foundU'.
- Select the foundU Employee App to download.
Login to the foundU Employee App
Once downloaded, the Employee App will prompt you to log in.
To log in, you will need 2 key details:
- Email Address - This is your email address registered with foundU.
-
Password - This is your password created when registering. If a password has not been set, refer to the 'Resetting or forgetting your password' section below for more details.
To log into the Employee App:
- When opening the app for the first time, you will be automatically redirected to the login screen.
- Enter your registered Email Address and Password.
- Select Login, and you should automatically be logged in to your foundU platform.
Resetting or forgetting your password
If you haven’t logged out of the app in a while or are new to foundU, you can easily reset and apply a new password.
To reset your password:
-
Select the 'Forgotten Password' link.
-
You will then be required to enter the email address where you would like the reset password link to be sent.
- Use the link received at your email address to reset your password.
- Use the new password to log in to the Employee App.
Multiple foundU profiles
When you register with foundU, it's recommended that you use the same email each time. This prevents creating multiple profiles and simplifies login.
When signing in to the app, after entering your email and password, you'll be asked to choose your platform if all profiles share the same email address.
Once you log in, switching between platforms is not possible. To access a different platform, you must log out and then log in again, choosing the correct one.
To log out:
- Navigate to the main menu
- Select Logout.
Platform subdomain
A platform's subdomain is the unique name given to every foundU platform. This is generally what you will use when logging in via a browser.
- e.g https://youremployerssubdomain.foundu.com.au
When you log in to your Employee App, your employer's platform subdomain will be automatically added. However, if you have multiple foundU profiles or are receiving the 'No platform could be found' error, you can add the subdomain manually.
To add a subdomain:
- From the login screen, select the App version.
-
Enter your employer's Subdomain, then select Continue.
- If you have entered the incorrect subdomain, you can clear the domain from the login screen by selecting Clear platform. Repeat the previous steps to add the correct domain.