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View your payslips

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foundU
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How can I view what I have been paid?

You can check your pay by viewing your payslips. A payslip is a PDF document you can access in your app once your pay has been processed.

The document will show you a breakdown of your take-home earnings for a specific pay period; these can include:

  • Gross and net pay
  • Ordinary time, overtime, and leave paid
  • Reimbursements
  • Deductions
  • Tax and HELP Debt
  • Superannuation & leave accrued

Viewing payslips

After your payroll team has processed your pay, you can access your payslips at any time through the Employee App. This allows you to view your complete payslip history in one place.


To view your payslips on a mobile device:

  1. On your home screen, select the 'Payslips' icon.
     

    Payslip_icon.png

    Note: Your payslip holds a lot of your private sensitive information, such as your address, mobile number, etc. For your added protection, you will need to enter a unique security code, which you will receive either via SMS or email before you can access your payslip.
  2. To view your payslip, you can either:
    • Select the '+' icon - This will expand to show a quick summary of your payslip. 

    • Select the period end date - This will directly view/ download your payslip.

      Payslip_screen_1.png

    • As tax time approaches, you can quickly and easily access tax returns from the Payslips page. For more information, check out Once Click Life here. 

  3. From the payslip summary, see your full details and select the 'View Payslip' button.

    Payslip_screen_2.png

  4. Once you decide to view your payslip, either by selecting the end date or the View Payslip button, one of the following outcomes will happen based on your device settings:
    • Your payslip will open in a new tab to be viewed.
    • You will be prompted to download your payslip.

  5. If your payslip has opened in a new tab, you can download it to your device by selecting the download icon. 
     

    Payslip_example.png

To learn more about what goes into your payslip, please take a look at our article on Understanding your payslip for a full breakdown.

Note: The image above shows an example payslip; please be aware that your payslip may look different.
Contact: If you have any questions regarding your payslip, believe there are mistakes or you have been paid incorrectly, please reach out to your manager or payroll officer.

 

FAQs

I have left my employer using foundU; can I still view my payslips?

Yes! After leaving your employer, you can still access your app, although this access is limited. You can only view payslips and update your contact details. 
 

How can I access my Group Certificate?

A Group Certificate (also known as PAYG Summary or Payment Summary) is no longer required when leaving your employer. They have been replaced by Income Statements, which you can access and view via the MyGov website.
 

I am not very tech-savvy. Can my payslips be emailed?

The preferred method for viewing your payslips is using the Employee App, which you can access and download whenever you want. 

Your employer might also decide to email your payslips, but that's entirely up to them. If you have any questions, feel free to reach out to your manager or payroll officer.

I am having trouble viewing payslips on my phone. Is there another way to view them?

You can check your payslips through the app or by logging into the employee portal. The portal offers the same features as the app, but you can access it through a web browser (we recommend Chrome).

Just type in the URL for your employer and log in.  E.g. www.youremployer.foundu.com.au 
 

I haven't received my verification code; what can I do?

From time to time, email verification codes may be delayed. If that’s the case, you can check a few items to see what might be stopping the emails from getting to you. These include:

  • Check that the email address in your app is correct (this is also your login).
  • Check your junk/ spam folder.
  • Confirm you haven't unsubscribed from foundU emails.
  • If you just sent a request, please wait 5 minutes before sending another. Our system may block your email address if there are too many requests sent in a row. 

If you still aren't receiving verification codes, please get in touch with your direct manager. 

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