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Clocking from the Clock App (iPad clocking)

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Clocking on-site from the Clock App

If your business uses the foundU Clock App to have you clock for your shifts, you will find yourself clocking from an on-site iPad.

In this guide, we will go through how you can clock using the Clock App, including:

  • Details you need to know before you clock in
  • How to clock in
  • Clocking your breaks
  • What to do if you forget to clock out at the end of your shift

Before proceeding, if your business uses QR clocking, please take a look at our guide here. Alternatively, if your business uses the Employee App for clocking, please refer to this guide instead.

Preparations for Clock App clocking

Before you clock in on the iPad, you will need to know 2 things.

  1. Your Employee ID number
  2. Your Clock Passcode
Note: If you haven't set your Clock Passcode yet, you can easily do so through your Employee App; see the instructions here. You can also view your ID number on the home page. 

 

Starting your shift

When you're all set and ready to start your shift, you can do it using the Clock App on the iPad.

You can start your shift at the rostered time, or if you're requested to come in earlier or for an unrostered shift. When this happens, you will need to add a comment explaining why you're working outside of your rostered shift times. 
 

To Start Shift: 

  1. Enter your Employee ID and select the 'Tick' button.

  2. Then enter your Passcode and select the 'Tick' button.

    iPad Clocking - Enter Employee ID.png
  3. If you have a rostered shift, this will appear on the page. Press the 'Start shift' button to start your shift. 
    • Photo capture may be required if your business has selected this option. If so, ensure your face fills the frame and smile.
    • If you are clocking in early or late for your shift, you may need to enter a reason. Please provide as much detail as possible in the box provided, as any comments provided will be reported through to your manager.  

    • From this screen, you will also see any rostered paid and unpaid breaks.

      iPad - Clock into rostered shift.png

    • If you haven't been rostered (i.e. you were called in), you will not see any rostered hours when starting your shift. You may need to select the relevant roster from the drop-down box and provide your manager with a comment explaining the reason for starting an unrostered shift. 

      iPad - Clock into UNrostered shift.png

 

Providing information to your manager

When you start or end your shifts, you may be asked to provide additional information to your manager. These fields are mandatory and can happen for a few different reasons, including:

  • When clocking in/ out early or late to your shift. 
  • Starting an unrostered shift (if you are called in).
  • Answering questions set by your manager.
  • Provide reasons when you haven't clocked for a break.

37.png

 

Taking your breaks

You can clock both paid and unpaid breaks, including those that have been rostered or for any unrostered breaks when necessary. 

If you work split shifts on the same day, it is important that you check your upcoming shifts, so you know when to:

  • Start or end a break
  • End your first shift and start your second shift
Warning: Knowing when to start your break or end your shift is key. If you accidentally end your shift instead of starting a break, this action will end your shift and is irreversible. You will need to start a new shift to resume working.


To clock for a break:

  1. You can clock in and out for breaks if required by logging back into the iPad and selecting 'Start break'.
     

    iPad - Start Break.png

    • If your managers have rostered your break times, you will be prompted to select which rostered break you would like to take.
       

      iPad - Selected rostered break.png

    • If you do not have any breaks rostered, you will be prompted to select either a Paid break or an Unpaid break. 
       

      iPad - Clock unrosterd break.png
  2. Once you have started your break, you will notice a timer at the top of the screen: 
    • If your break times have been rostered - The timer will countdown until your break is complete.
    • If you are on an unrostered break - The timer will display the amount of time you have taken. 

  3. To end your break, select End break.

    iPad - End break.png

 

Ending your shift

Ending a shift is done when you are looking to complete a shift; once done, no further breaks or comments can be added for this shift.

Contact: When logging into the iPad, if you only have the option to Start shift, your shift may have automatically ended. If this occurs, please contact your manager. 


To End Shift:

  1. To clock out of your shift, log back into the iPad and select 'End shift'.
    • Photo capture may be required if your business has selected this option. Smile!

    • If you are clocking out early or late for your shift, you may need to enter a reason. Please provide as much detail as possible in the box provided.

      iPad - Early clock out.png
Contact: If you have forgotten to start or end your shift, please notify your manager. 

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