View your upcoming shifts – Employee Portal

Checking your next and future shifts

You can easily check your upcoming shifts at any time by accessing Work in the Employee App on your mobile device or the browser-based employee portal on your computer. This will allow you to check shift details, such as when and where you will be working, and, optionally, see the coworkers you will be working with for those shifts.

Two areas on your Home screen are particularly helpful for viewing shifts. These are:

Shift card - This shows your current or next rostered shift.
Work - This will show your shifts as far in advance as your manager has completed the roster.

New shifts or shift offers from your employer will be live in your Employee App each time you log in. This ensures you are always aware of your shifts and can plan accordingly.

Viewing your next shift

You can see your upcoming shift on the shift card in your Employee App dashboard or through the Employee Portal on your web browser, ensuring you stay informed about your schedule anytime and anywhere.

Contact: Shifts in your Work page have been published by your manager, so they are your shifts! If you need to cancel a shift, reach out to your manager or, if your business uses this feature, cancel it in the app.

To view your next shift:

From your homepage, find the green shift card that displays all the details of your upcoming shift. Details include:
- The shift date, start and end times
- Your Roster or the roster address
- Any paid and unpaid break times
- Any Shift notes or Week notes will also be viewed here
If your business uses phone clocking (rather than iPad clocking), you can use the Start shift button to begin the Next shift.

Tip: Depending on your business's chosen communication methods for shift notifications, you may receive emails, SMS, or push notifications about new shifts or offers. Through these notifications, you'll be able to easily view your new shifts and shift changes by clicking the link!

Viewing your upcoming shifts

Using the Work page is the main way to stay informed about all shifts that you are working throughout the week.

This is particularly beneficial if you have multiple shifts (split shifts) on the same day, so checking all shifts from the Work section is best to ensure you are prepared for all your work hours.

Tip: Your Work page in the Employee App should be your primary source for viewing your shifts, as it updates instantly from foundU. If you sync your shifts to your calendar, the sync frequency depends on your calendar system and may not be as up to date as your Work page in foundU.

To view all shifts in a week:

From your home page, navigate to the quick menu at the bottom of the screen and select Work.
The shifts on your Work page will default to your current week. Scroll down to view upcoming shifts, or select the history icon (second from the top right) on your Work page to view past shifts.
Select any shift to view specific shift details, including notes/messages from your manager. This includes:
- The shift date, start and end times
- Your position
- Your Roster, including the address
- Any paid and unpaid break times
- If you have Weekly and Shift Notes from your manager, a speech bubble icon appears on the shift in the Work page, and details are viewed by selecting the shift.
- The coworkers you have overlapping shifts with. This is an optional feature; read more below.

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Viewing your coworkers

One optional feature your employer might use is letting you see which coworkers are rostered at the same time as you. This makes it easy to see who you'll be working with during your shift, and can help with planning or filling shifts when needed.

When enabled, you can view:

Which employees are working during your shift if their shift overlaps with your shift.
Coworkers working on your roster, or all employees working during your shift.
You'll always see your coworkers' names. You may also see their shift times, depending on what your employer has chosen to show.

To view your coworkers:

Select either the green shift card or a shift from the Work page.
This will open a drawer to display the shift's details. At the bottom, you’ll see the icons for any coworkers working during your shift.
Select the icons to see a full list of your coworkers and their shift times (optional).

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Shift types in Work page

You'll notice various types of shifts as you review your weekly shifts in the Work page. These include:

Accepted (green) - These represent shifts you have accepted.
Paid day off (pink) - These refer to shifts that are specific to public holidays for permanent employees, where you will receive payment but are not required to attend work.
Requested shifts (amber) - These are shifts that your manager has offered to you to register your interest in them. Your manager will notify you of the outcome of these shifts. You can read more about accepting, declining, or requesting interest in an offer here.

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Note: Approved leave applications and your availability will not show in Work; these can be viewed in the relevant menu under the Time Off button in your app.

Viewing shifts on a desktop

If you mainly work in an office or on a computer, you can easily check your shifts through the Employee Portal. Just to make sure you remember, foundU works best with Google Chrome.

To view your shifts on a computer:

Log in to your employee portal. You'll use the same login details as you use for your Employee App.
Once logged in, your screen will display:
- Your next shift in the Shift Card.
To see your upcoming shifts, you will need to navigate to the quick menu at the top of the screen and select the Work tab.

FAQs

To view our most common shift FAQs, please refer to our 'FAQs - My shifts and work' guide here.

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